Last modified: December 12, 2022
OCR Solutions, Inc. and our affiliates and subsidiaries (“Company” or “We”) respect your
privacy and are committed to protecting it by complying with this policy.
This policy describes:
• How we collect, use, disclose, and protect the personal information of our customers
and website users (“you”).
• Describes the types of information we may collect from you or that you may provide
when you visit one of our website: ocrsolutions.com or our software as a service
• Describes the types of information we may collect from you or that you may provide
when you use our services, including, but not limited to, our cloud service offerings,
Websites, and other software solutions (collectively, our “Services”).
• Our practices for collecting, using, maintaining, protecting, and disclosing that
We will only use your personal information in accordance with this policy unless otherwise
required by applicable law. We take steps to ensure that the personal information that we
collect about you is adequate, relevant, not excessive, and used for limited purposes.
International Privacy laws generally define “personal information” as any information about
an identifiable individual, which includes information that can be used on its own or with
other information to identify, contact, or locate a single person. Personal information
does not include business contact information, including your name, title, or
business contact information.
This policy applies to information we collect, use, or disclose about you:
• On the Websites.
• In email, text, and other electronic messages between you and the Websites.
• Through mobile and desktop applications you download from the Websites, which
provide dedicated non-browser-based interaction between you and the Websites.
• When you interact with our advertising and applications on third-party websites and
services if those applications or advertising include links to this policy.
• Through applications you use which we provide to you.
• Through our Services, including our cloud services offerings.• We collect offline or through any other means, including on any other Company or
third-party website (including our affiliates and subsidiaries).
• You provide to or is collected by any third party (including our affiliates and
subsidiaries), through any application or content (including advertising) that may link to
or be accessible from or on the Websites.
The Websites and Services may include links to third-party websites, plug-ins, services, social
networks, or applications. Clicking on those links or enabling those connections may allow the
third party to collect or share data about you. If you follow a link to a third-party website or
engage a third-party plugin, please note that these third parties have their own privacy policies
and we do not accept any responsibility or liability for these policies. We do not control these
Please read this policy carefully to understand our policies and practices for collecting,
processing, and storing your information. If you do not agree with our policies and practices,
your choice is not to use our Services. By accessing or using our Services, you indicate that you
understand, accept, and consent to the practices described in this policy. This policy may
Services after we make changes indicates that you accept and consent to those changes, so
please check the policy periodically for updates. We will notify you in advance of any material
changes to this policy and obtain your consent to any new ways that we collect, use, and
disclose your personal information.
INFORMATION WE COLLECT ABOUT YOU
We collect and use several types of information from and about you, including:
• Personal information, that we can reasonably use to directly or indirectly identify you,
such as your name, mailing address, e-mail address, telephone number, Internet
protocol (IP) address used to connect your computer to the Internet, user name or other
similar identifier, billing and account information, and any other identifier we may use
to contact you (“personal information”).
We provide an opportunity for any user to opt-out of contact for marketing purposes on
an ongoing basis by using the unsubscribe mechanism at the bottom of our e-mails.
• Non-personal information, that does not directly or indirectly reveal your identity or
directly relate to an identifiable individual, such as, demographic information, or
statistical or aggregated information. Statistical or aggregated data does not directly
identify a specific person, but we may derive non-personal statistical or aggregated data
from personal information. For example, we may aggregate personal information to
calculate the percentage of users accessing a specific Service feature.
• Technical information, including your login information, browser type and version, time
zone setting, browser plug-in types and versions, operating system and platform, orinformation about your internet connection, the equipment you use to access our
Services, and usage details.
• Non-personal details about your interactions, including the full Uniform Resource
Locators (URLs), clickstream to, through and from our Websites (including date and
time), products you viewed or searched for, page response times, download errors,
length of visits to certain pages, page interaction information (such as scrolling, clicks,
and mouse-overs), methods used to browse away from the page, or any phone number
used to call our customer service number.
• Customer environment configuration data, including your specific set-up, the type and
version of your accounting or electronic records processing (ERP) system, the type and
version of your document management system (DMS) or electronic content
management (ECM) system, your regional parameters to properly set up the ERP
connectivity such as default time zone, default currency, default terms, default set of
taxes applicable per type of document that our Services are used to automate, and
similar customer environment configuration data.
HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information, including through:
• Direct interactions with you when you provide it to us, for example, by filling in forms
or corresponding with us by phone, email, or otherwise.
• Automated technologies or interactions, as you navigate through our Services.
Information collected automatically may include usage details, IP addresses, and
information collected through cookies, web beacons, and other tracking technologies.
• Third parties or publicly available sources, for example, our business partners.
• Google Analytics allows us to keep our Websites relevant by helping us understand how
people use the Websites. The information collected by Google Analytics is only used for
statistical purposes, and it helps us to analyse patterns of user activity and to develop a
better user experience. Google Analytics cookies do not provide us with any Personal
Information. Your IP address is anonymized prior to being stored on the service
provider’s servers in order to help safeguard your privacy. The information collected is
de-personalized by activating the anonymization feature in Google Analytics. Data
collected for Web analytics purposes goes outside of Canada to the United States of
America and may be subject to the governing legislation of that country, such as the
USA Patriot Act. You can review how Google Analytics collects and processes data by
reviewing the link to the site “How Google uses data when you use our partners’ sites or
apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google
may provide from time to time).
• We use Google Analytics code that allows for certain forms of display advertising and
other advanced features. Subject to change, the Google Display Advertising featureswe currently use are Remarketing, Google Display Network Impression Reporting, the
DoubleClick Campaign Manager Integration, and Google Analytics Demographics and
Interest Reporting. These features are used to advertise online; to allow third-party
vendors, including Google, to show you advertising across the Internet; to allow the
Websites and third-party vendors, including Google, to use first-party cookies (such as
the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie)
together to inform, optimize, and serve ads based on your past visits to the Websites
and to report how ad impressions, uses of ad services, and interactions with these ad
impressions and ad services are related to visits to the Websites. Data from Google’s
interest-based advertising or third-party audience data (such as age, gender, and
interests) is also combined with Google Analytics to better understand the needs of
our users and to improve the Websites. You can access information about Google’s
display advertising at any time by visiting your Google Ads Settings page at
by installing and running the Google Analytics Opt-out Browser Add-on from
https://tools.google.com/dlpage/gaoptout/. Most computer and some mobile web
browsers automatically accept cookies but, if you prefer, you can change your browser
to prevent that or to notify you each time a cookie is set. Refer to your browser help
menu for further information. Please note however that, by blocking or deleting
cookies, you may not be able to take full advantage of the Websites. If you do not want
to receive tracking pixels, you will need to disable HTML images in your email client, and
that may affect your ability to view images in other emails that you receive.
Information You Provide to Us
The information we collect directly from you on or through our Services may include:
• Information that you provide by filling in forms on our Websites. This includes
information provided at the time of registering to use our Websites, subscribing to our
service, posting material, and requesting further services. We may also ask you for
information when you enter a contest or promotion sponsored by us, and when you
report a problem with our Websites.
• Records and copies of your correspondence (including email addresses) if you contact
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Services and of the fulfillment of your
orders. You may be required to provide financial information before placing an order
through our Services.
• Your search queries using our Services.Information We Collect Through Cookies and Other Automatic Data Collection Technologies
data collection technologies to collect certain information about your equipment, browsing
actions, and patterns, including:
• Details of your visits to our Services, including traffic data, location data, logs, and other
communication data and the resources that you access and use through our Services.
• Information about your computer and internet connection, including your IP address,
operating system, and browser type.
We may also use these technologies to collect information about your online activities over
time and across third-party websites or other online services (behavioral tracking). To learn
more or to opt-out of tailored advertising please visit Digital Advertising Alliance of Canada OptOut Tool at https://youradchoices.ca/en/tools for information on how you can opt out of
behavioral tracking on the Websites and how we respond to web browser signals and other
mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical data and does not include personal
information, and we may maintain it or associate it with personal information we collect in
other ways, that you provide to us, or receive from third parties. It helps us to improve our
Websites and Services and to deliver a better and more personalized service, including by
enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Services
according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Services.
The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your
computer. You may refuse to accept browser cookies by activating the appropriate
setting on your browser. However, if you select this setting you may be unable to access
certain parts of our Websites. Unless you have adjusted your browser setting so that it
• Flash Cookies. Certain features of our Websites may use local stored objects (or Flash
cookies) to collect and store information about your preferences and navigation to,
from, and on our Websites. Flash cookies are not managed by the same browser
settings that are used for browser cookies. For information about managing your privacy
and security settings for Flash cookies, see Choices About How We Use and Disclose
Your Information.• Web Beacons. Pages of our Websites and our e-mails may contain small electronic files
known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs)
that permit the Company, for example, to count users who have visited those pages or
opened an email and for other related website statistics (for example, recording the
popularity of certain website content and verifying system and server integrity).
Some content or applications on our Services, including advertisements, are served by thirdparties, including advertisers, ad networks and servers, content providers, and application
other tracking technologies to collect information about you when you use our Services. The
information they collect may be associated with your personal information or they may collect
information, including personal information, about your online activities over time and across
different websites and other online services. They may use this information to provide you with
interest-based (behavioural) advertising or other targeted content.
You can opt-out of several third party ad servers’ and networks’ cookies simultaneously by
using an opt-out tool created by the Digital Advertising Alliance of Canada or an opt-out tool
created by the Network Advertising Initiative. You can also access these websites to learn more
about online behavioural advertising and how to stop websites from placing cookies on your
device. Opting out of a network does not mean you will no longer receive online advertising. It
does mean that the network from which you opted out will no longer deliver ads tailored to
your web preferences and usage patterns.
We do not control these third parties’ tracking technologies or how they are used. If you have
any questions about an advertisement or other targeted content, you should contact the
responsible provider directly. For more information about how you can opt out of receiving
targeted advertising from many providers, see Choices About How We Use and Disclose Your
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal
• To present our Services and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill the purposes for which you provided the information or that were described
when it was collected, or any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal
notices.• To provide you with notices about your subscription, including expiration and renewal
• To carry out our obligations and enforce our rights arising from any contracts with you,
including for billing and collection or to comply with legal requirements.
• To notify you about changes to our Websites or any products or services we offer or
provide though it.
• To improve our Websites, products or services, marketing, or customer relationships
• To allow you to participate in interactive features, social media, or similar features on
• To measure or understand the effectiveness of the advertising we serve to you and
others, and to deliver relevant advertising to you.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and
services that may be of interest to you, as permitted by law. If you do not want us to use your
information in this way, please use the unsubscribe mechanism at the bottom of our e-mails.
For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements
to our advertisers’ target audiences. Even though we do not disclose your personal information
for these purposes without your consent, if you click on or otherwise interact with an
advertisement, the advertiser may assume that you meet its target criteria.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not
identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this
• To our subsidiaries and affiliates.
• In accordance with applicable law, to a buyer or other successor in the event of a
merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer
of some or all of the Company’s assets, whether as a going concern or as part of
bankruptcy, liquidation, or similar proceeding, in which personal information held by the
Company about our customers and users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to
these disclosures. For more information, see Choices About How We Use and Disclose
Your Information.• To contractors, service providers, and other third parties we use to support our business
(such as analytics and search engine providers that assist us with improvement and
optimization of the Websites) and who are contractually obligated to keep personal
information confidential, use it only for the purposes for which we disclose it to them,
and to process the personal information with the same standards set out in this policy.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• For any purpose with your consent.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any
government or regulatory request, in accordance with applicable law.
the terms located https://www.artsylpartner.com/AUTP and other agreements,
including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or
safety of the Company, our customers, or others. This includes exchanging information
with other companies and organizations for the purposes of fraud protection and credit
TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that you provide as described in this
policy to contractors, service providers, and other third parties we use to support our business
(such as analytics and search engine providers that assist us with Services improvement and
optimization) and who are contractually obligated to keep personal information confidential,
use it only for the purposes for which we disclose it to them, and to process the personal
information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, such
as Canada, United States, Ukraine, or another location where Artsyl processes, stores, and
transfers personal information, with different privacy laws that may or may not be as
comprehensive as Canadian law. In these circumstances, the governments, courts, law
enforcement, or regulatory agencies of that country may be able to obtain access to your
personal information through the laws of the foreign country. Whenever we engage a service
provider, we require that its privacy and security standards adhere to this policy and applicable
Canadian privacy legislation.
By submitting your personal information or engaging with our Services, you consent to this
transfer, storage, or processing.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATIONWe strive to provide you with choices regarding the personal information you provide to us. We
have created mechanisms to provide you with the following control over your information:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some
browser cookies, or to alert you when cookies are being sent. To learn how you can
manage your Flash cookie settings, visit the Flash player settings page on Adobe’s
may not be accessible or may not function properly. For more information about
tracking technologies, see Information We Collect Through Cookies and Other
Automatic Data Collection Technologies.
• Third-Party Advertising. If you do not want us to share your personal information with
unaffiliated or non-agent third parties, who are contractually obligated to keep personal
information confidential, for promotional purposes, you can opt-out by using the
unsubscribe mechanism at the bottom of our e-mails or by sending us an email stating
your request to [email protected]
• Promotional Offers from the Company. If you have opted in to receive certain emails
from us but no longer wish to have your contact information used by the Company to
promote our own or third parties’ products or services, you can opt-out by using the
unsubscribe mechanism at the bottom of our e-mails. If we have sent you a promotional
email, you may unsubscribe by clicking the unsubscribe link we have included in the
email. This opt-out does not apply to information provided to the Company as part of a
product purchase, warranty registration, product service experience, or other
• Targeted Advertising. If you do not want us to use information that we collect or that
you provide to us to deliver advertisements according to our advertisers’ targetaudience preferences, you can opt out by using the unsubscribe mechanism at the
bottom of our e-mails or by sending us an email stating your request to
We do not control third parties’ collection or use of your information to serve interestbased advertising. However, these third parties may provide you with ways to choose
not to have your information collected or used in this way. You can opt out of several
third party ad servers’ and networks’ cookies simultaneously by using an opt-out tool
created by the Digital Advertising Alliance of Canada or an opt-out tool created by the
Network Advertising Initiative. You can also access these websites to learn more about
online behavioural advertising and how to stop websites from placing cookies on your
device. Opting out of a network does not mean you will no longer receive online
advertising. It does mean that the network from which you opted out will no longer
deliver ads tailored to your web preferences and usage patterns.
DATA SECURITYThe security of your personal information is very important to us. We use physical, electronic,
and administrative measures designed to secure your personal information from accidental loss
and from unauthorized access, use, alteration, and disclosure. We store all information you
provide to us behind firewalls on our secure servers. Any payment transactions and information,
if collected, will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Services, you are
responsible for keeping this password confidential. We ask you not to share your password with
Unfortunately, the transmission of information via the Internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the
security of your personal information transmitted to our Services. Any transmission of personal
information is at your own risk. We are not responsible for circumvention of any privacy
settings or security measures contained in the Services.
Except as otherwise permitted or required by applicable law or regulation, we will only retain
your personal information for as long as necessary to fulfill the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting requirements. Under
some circumstances we may anonymize your personal information so that it can no longer be
associated with you. We reserve the right to use such anonymous and de-identified data for
any legitimate business purpose without further notice to you or your consent.
CHILDREN UNDER THE AGE OF 13
Our Websites are not intended for children under 13 years of age. No one under age 13 may
provide any information to or on the Services. We do not knowingly collect personal
information from children under 13. If you are under 13, do not use or provide any information
on the Websites or on or through any of its features, make any purchases through the
Websites, or provide any information about yourself to us, including your name, address,
telephone number, email address, or any screen name or user name you may use. If we learn
we have collected or received personal information from a child under 13 without verification
of parental consent, we will delete that information. If you believe we might have any
information from or about a child under 13, please contact us at [email protected]
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please
keep us informed if your personal information changes. By law you have the right to request
access to and to correct the personal information that we hold about you.If you want to review, verify, correct, or withdraw consent to the use of your
personal information you may also send us an email at [email protected] to request
access to, correct, or delete any personal information that you have provided to us. We
cannot delete your personal information except by also deleting your user account.
We may not accommodate a request to change information if we believe the change would
violate any law or legal requirement or cause the information to be incorrect. We may
charge you a fee to access your personal information, however, we will notify you of any fee in
We may request specific information from you to help us confirm your identity and your
right to access, and to provide you with the personal information that we hold about you or
make your requested changes. Applicable law may allow or require us to refuse to provide
you with access to some or all of the personal information that we hold about you, or we
may have destroyed, erased, or made your personal information anonymous in
accordance with our record retention obligations and practices. If we cannot provide you
with access to your personal information, we will inform you of the reasons why, subject to
any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in
applicable privacy legislation. Examples of such exceptions include:
• Information protected by solicitor-client privilege.
• Information that is part of a formal dispute resolution process.
• Information that is about another individual that would reveal their
personal information or confidential commercial information.
• Information that is prohibitively expensive to provide.
If you are concerned about our response or would like to correct the information provided, you
may contact our Privacy Officer at [email protected]
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal
information, you may have the legal right to withdraw your consent under certain
circumstances. To withdraw your consent, if applicable, contact us at [email protected]
Please note that if you withdraw your consent we may not be able to provide you with
a particular product or service. We will explain the impact to you at the time to help you
with your decision.
material changes to how we treat our users’ personal information, we will notify you by email
responsible for ensuring we have an up-to-date, active, and deliverable email address for you,
CONTACT INFORMATION AND CHALLENGING COMPLIANCE
privacy practices. Please contact us at:
150 153rd Ave. #200, Madeira Beach, FL 33708
We have procedures in place to receive and respond to complaints or inquiries about our
handling of personal information, our compliance with this policy, and with applicable privacy
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