The Advantages of Automating Your Medical Claims and Forms Processing

by | Aug 31, 2016 | Blog

The healthcare industry is no stranger to handling large quantities of documents and data on a daily basis, and many recognize the value of integrating automation into their workflow practices. One of the first steps in increasing an organization’s level of automation is by implementing solutions that enable the digitization of paper-based documentation.

Industry-wide, facilities are leveraging the assistance of OCR (or optical character recognition) software to transform manual workflows (i.e. medical claims processing) into a streamlined business practice. Many are experiencing improved information accuracy, eliminating time-consuming paper-based processing, and flexibly capturing information from different sources in a manner that enables them to be more productive and cost-effective.

The Advantages of Scanning and OCR

Successful in both large and small facilities, OCR scanning technologies are helping organizations increase their dividends with relatively little integration and minimal investment. With OCR, users are able to capture, extract and route physical information into a centralized repository for processing and electronically filing. And many organizations are reaping these benefits on both the front-end and back-end of their forms processing workflow.

In a front-end environment, documents are scanned before any processing begins. This allows the claims department to work from completely digitized data. Furthermore, data is in essence scrubbed before being sent along for processing as demonstrated in the video below.

This verification process results in more accurate claims being filed and a reduction in the amount of rework needed on the back-end from rejected claims caused by common manual data entry errors including incorrect patient information to incorrect billing codes.

On the back-end, this digitization of physical information is applied to claims that have already been processed. In a paper-based claims process, it’s not uncommon for documents to get lost in the shuffle between departments and filing. Not only does forms processing automation open the door to electronically filing those paper-based documents, but it also practically eliminates the potential for lost documents while drastically reduces storage costs for the organization.

Take Your Forms Processing to another level

At OCR Solutions, we’re proud to offer our data capture software incorporating machine learning. This document scanning system is pre-programmed to support health claims processing forms, including UB 04, HCFA 1500 and other forms. is designed to work straight out of the box. It’s important to mention that HIPAA regulated EDI 867 output is already included in the package. Additionally, we understand that every organization may have its own unique forms and data output format that need to be programmed for your specific operation. OCR Data Capture Systems are flexible and have everything you need to accommodate your organization’s unique needs.

Leveraging  our OCR data capture solution, extracting data from documents becomes simplified and the added layer of verification enables you to achieve a greater level of accuracy. It’s true – forms that once took 15 minutes in manual data entry can now processed within seconds!

If you’re interested in learning more about how document scanning and how OCR software can help your organization reduce costs and improve data integrity, please don’t hesitate to reach out to us to start the conversation.

Why Hotels Need Passport and ID Scanners

Why Hotels Need Passport and ID Scanners

  As the hospitality industry evolves, the tech behind it does too. In today's AI-driven digital environment, guests' security is a top priority, as well as operational efficiency. Following high-profile data breaches in the hospitality industry, like Marriott's...

read more